Adam Johnson

Account Director @Indeed Flex

Manchester, GB

Client Relationship Management: Serve as the primary point of contact and strategic partner for a portfolio of high-value enterprise clients, nurturing relationships at the executive level to ensure long-term partnerships and client satisfaction.​Strategic Account Growth: Define, document, and execute comprehensive account strategies to achieve short-term business objectives while identifying and capitalising on long-term growth opportunities.​Commercial & Financial Oversight: Retain and grow client revenue by upselling and cross-selling new lines of business, demonstrating ROI, and negotiating contracts​Operational Excellence: Provide strategic and objective advice to clients to improve productivity and operational processes, leveraging Indeed Flex\'s workforce solutions to meet their unique needs.​Cross-Functional Collaboration: Partner with internal teams (e.g, product, sales, finance) to ensure seamless delivery of services and to develop innovative, client-centric solutions.​Performance Monitoring & Reporting: Track key performance indicators (KPIs), report on account health and commercial outcomes, and proactively resolve any issues to maintain and strengthen client trust.

Nottingham Trent University

Sociology