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Abhishek Nigam

Lead Financial Analyst @Principal Global Services

Pune City, MH, IN
EMAILS
n••••••••@principal.com
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2026 — Present

Lead Financial Analyst @Principal Global Services

EDUCATION

N/A

Puranchandra Vidyaniketan

12th, Business/Commerce, General

N/A

JAGRAN COLLEGE OF ARTS, SCIENCE & COMMERCE, JUHI,

Bachelor's degree, Bcom

N/A

JAGRAN COLLEGE OF ARTS, SCIENCE & COMMERCE, JUHI,

Bachelor of Commerce - BCom, Business Administration and Management, General

SKILLS

Team LeadershipTeam ManagementSalesCrmLeadershipCall CentersCustomer ExperienceTrainingCustomer SatisfactionCustomer RetentionCustomer Service

ABOUT ABHISHEK NIGAM

Experienced Analyst with a demonstrated history of working in the information technology and services industry. Customer Relationship Management (CRM), Customer Satisfaction, Customer Retention, and Contact Centers. Strong business development professional with a Bachelor\'s degree focused in Bcom from Jagran college of arts science and commerce in kanpur.Having experience in manual calculation of retirement pension benefits in Defined benefits.Calculation and preparation of Pension Benefit Statements for US clients. Exposure to 401k, FAE, Cash Balance plans and disability, QDRO policies.Managing US Payroll data (Processing, Analyzing and reconciling). Oversaw payrolls (Weekly, Bi-Weekly, Semi Monthly, Monthly and Annual payrolls).Reconciliation of payment data (comparing data of Milliman with different banks/ trust payment data to resolve any discrepancies). Interacting with the onshore team for research and data analysis. Provided project level analysis incorporating proposals and presentations.

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