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Senior Business Analyst @Infomedia
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WORK HISTORY
Senior Business Analyst @Infomedia
Sydney, AU
EDUCATION
Vellore Institute of Technology
Bachelor of Technology (B.Tech.), Computer Science and Engineering
Great Lakes Institute of Management
PGPM, Marketing, Business Analytics
SKILLS
ABOUT ABHINAV S.
Experienced Business Analyst with 12+ years delivering enterprise-scale digital transformation across retail, eCommerce, logistics, and digital advertising. I manage the full business analysis lifecycle — from stakeholder workshops, process mapping, and gap analysis to requirements documentation, user story creation, backlog management, and solution validation — ensuring deliverables align with business objectives and the SDLC.Experienced in Agile and hybrid delivery frameworks, I work closely with cross-functional teams to translate complex business needs into actionable deliverables that improve operational efficiency, increase revenue, and enhance customer satisfaction. My background spans Salesforce Commerce, Service and Marketing Clouds, Generative AI-powered engagement solutions, and enterprise reporting platforms including Tableau, PowerBI and OBIEE.Proven ability to guide solution roadmaps from vision to execution, mentor business analysts, and foster stakeholder alignment across global teams.
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