Abhay Nain
Battery Smart || Ex-CityMall || Ex-RentoMojo Experienced Leader in Strategy & Operations | Driving Growth and Efficiency Through Strategic Program Management and Analytics
- Role
- Senior Director of Operations at Battery Smart
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Abhay Nain
Experienced Strategy and Operations professional with 10 years in the startup ecosystem, specializing in conceptualization, strategy development, program management, process digitization, and analytics. Proven leader and collaborator with cross-functional teams, including Strategy, Business, Product, Engineering, and Analytics, to drive business solutions and operational excellence. Adept at defining success metrics, managing stakeholder engagements, and spearheading process improvements to enhance efficiency across business verticals.
Experience
Senior Director of Operations
May 2024 — Present · Gurugram, IN
Results-Driven Leader: Dedicated to enhancing operational efficiency and customer satisfaction through strong leadership and strategic vision.Analytical Problem Solver: Utilize data insights to streamline processes, drive automation, and ensure compliance within various operations.Customer-Focused Strategist: Passionate about aligning initiatives with business objectives to deliver outstanding customer experiences.Collaborative Team Builder: Foster cross-functional teamwork to improve workflows and reduce churn, promoting a culture of continuous improvement.Innovative Thinker: Committed to implementing practical solutions that add value and elevate overall organizational performance.
Education
J.C. Bose University of Science and Technology, YMCA
Bachelor of Technology (B.Tech.)
2008 — 2012
Symbiosis International University
Master of Business Administration (M.B.A.)
2012 — 2014
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