Abdul R

About Abdul R

Having 9+ years of IT experience working with Salesforce Platform with in-depth knowledge…

Experience

1. Sr Salesforce Developer

   Hancock Whitney Bank

   Mar 2022 — Present

   Configured Financial Services Cloud Package in existing Salesforce Instance. Configured financial account roles and financial goals. • Experience working with the Financial Services Cloud to provide personalized service to the client and increase productivity. • Hands on experience with Communities by adding new fields and made some necessary modifications which required to work on lightning components. • Configured Action plan templates and action plans. Developed Action Plans List Lightning component to Financial Services Cloud Lightning client pages. • Data Loaded financial accounts, financial account holding and financial summaries from Legacy systems into the salesforce. • Worked on an agile project to incorporate nCino into the banks Small Business Associations (SBA) lending process, which included setting up an interface between nCino\'s cloud solution on the banks server-based loan processing system to move loan documents between the two systems. • Integrated salesforce CTI with Five9 Call Center and installed the Five9 package and customized the softphone layout. • Integrated with HubSpot (Marketing app) for lead management, analytics and marketing via workflow outbound messages. • Developed various Apex Classes, Controllers, Apex Triggers, Apex Test classes and Visualforce pages. • Worked on creating Lightning Pages Inside Lightning Community Builder. Developed various Lightning Web components (LWC) for UI applications for both Mobile and Desktop. Used Custom CSS, HTML, Java script and Query. • Implemented Single Sign-On(SSO) in multiple salesforce instances using OAuth 2.0 and SAML 2.0. • Made callouts in both REST & SOAP to consume external webservices and created Apex REST API webservices with salesforce to let External system integrate into salesforce. • Extensively used Agile Scrum methodology to reach our business team goal by gathering day-to-day requirements and building them using Force.com platform.