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Start for FreeAashini Patel
Senior Salesforce Administrator @Repairify, Inc
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WORK HISTORY
Senior Salesforce Administrator @Repairify, Inc
Supporting and facilitating modifications to Salesforce Cloud (Lightning Cloud, Service, Pardot, Community, Financial Force). • Supporting interfaces between Salesforce and Mulesoft. • Working with internal stakeholders to ensure Salesforce is continuing to deliver value to the expanding business including process workflow, reporting, and UI modifications • Working with end users to develop needed reports and dashboards to increase productivity and access to information. • Interacting with infrastructure and development to maintain, troubleshoot, optimize and provide recovery for database components • Maintaining Service Standards by resolving, delegating, and managing Salesforce Support cases. • Maintaining backups and ensuring the recoverability of data. • Maintaining documentation for all supported systems • Interacting with third-party technology vendors and internal employees • Gathering, interpreting, and analyzing business requirements and use cases, developing concepts/mock-ups via iterative practices, and designing reporting solutions (dashboards, scorecards, etc.) that meet use cases/requirements, as well as achieve ease of usability and self-service capabilities • Executing performance-tuning to achieve optimal performance • Actively helping our team reconcile data points captured in the Salesforce platform
EDUCATION
Gujarat Technological University
Bachelor of Engineering (B.E.)
Texas A&M University
Master of Science (M.S.)
SKILLS
ABOUT AASHINI PATEL
Certified Salesforce Administrator with Lifelong learner with in-depth knowledge of…
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