Aaron Bartley

Senior Manager, Field Services @Rolls-Royce Solutions America

Novi, MI, US

Tasked with creating, assembling, implementing, and managing a new Field Services department (2020)• Successfully submitted business/budget plan and received Board approval• Hired 5 technicians (1 local, 4 remote), and transferred over 2 Regional Product Support Managers responsible for South America• Business forecasts and budgets for next 5 years, including additional headcount• Technicians are responsible for all applications, engine series, and electronics• Area of responsibility – North and South America• Created training plan involving both in-field and in-class experience fornew technicians, along with personal trainings to prep them for the field• Created mobile field tool kits and PPE guidelines per application• Responsible for new department roll-out, including conference calls andpresentations, both intercompany and with distributors/customers/OEMs• Responsible for P&L and technician utilization• Quoting and coordinating all service requests• Approving/reporting of all technician’s hours, workorders, internal workorders, purchase requisitions, purchase orders and invoicing• Regular meetings with controlling and finance to review revenue

Lawrence Technological University

BSME

Lawrence Technological University

MSME