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Aakash Saxena
Sr Team Leader - Operations @TaskUs
Gurugram, HR, IN
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MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2025 — Present
Sr Team Leader - Operations @TaskUs
Gurugram, IN
Guiding KPIs sustainability (AHT, QA, NPS/CSAT, SLA, IR, Shrinkge, Attrition) to manage day to day operations and build strong leadership, provided regular coaching, performance feedback and supported team development to improve service quality
EDUCATION
2014 — 2018
University of Rajasthan
Bachelor of Commerce - BCom
ABOUT AAKASH SAXENA
I’m a results-driven BPO professional specializing in customer experience, client…
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