Aakanksha Tashildar

Fraud Operations Support Analyst @HCLTech

Belfast, GB

Client: Bank Of Ireland1. Flagged and escalated over 200+ suspicious credit card transactions monthly, aiding early frauddetection and helping prevent potential financial losses for high-risk accounts.2. Reduced average case resolution time by 20% by identifying patterns in false positives and providing processfeedback to improve escalation logic.3. Improved fraud triage accuracy by interpreting customer behaviour patterns and transaction anomalies usinginternal fraud monitoring tools, contributing to better prioritisation of genuine threats.4. Maintained 98% compliance accuracy across daily fraud case documentation, ensuring audit readiness andprotecting Bank of Ireland against regulatory breaches.

Vishwakarma Institute of Information Technology

Bachelor of Engineering - BE

Queen's University Belfast

Master of Science - MS