Rishabh Goswami

Sr Business Analyst @Ebix India

Noida, IN

Senior Business AnalystEbix Emerging Group (Vertical of Ebix Technologies Ltd.)Dec 1st, 2024 – Present | Noida, Uttar Pradesh, India• Reporting directly to MD and Global CHRO; delivering strategic business analysis across threeEbix companies.• Ebix SmartClass Educational Services: Leading the rollout of a new Learning ManagementSystem (LMS) — including vendor evaluation and shortlisting, requirement documentation,solution comparison, and overseeing implementation. Managed end-to-end assessment ofpotential vendors for educational content to align with product and curriculum goals.• Managed operational data for classrooms and 2.5M students; developed data-drivendashboards that improved decision-making and e-learning delivery.• Ebix Insurance Brokers: Contributed to CRM and portal development for 7,500+ PoSPs;integrated new insurance products, enhancing market reach and operational efficiency.• EbixCash Global Services (BPO): Analyzed performance across 7 centers and 78+ clients;identified bottlenecks and recommended process optimizations to boost service delivery.• Conducted detailed financial viability analysis of new business opportunities by evaluatingP & L statements and historical performance reports to support data-driven investmentdecisions.• Delivered HR analytics reports for strategic workforce planning and designed globalsubsidiary org charts.• Led cross-functional initiatives aligning data strategies with business objectives to scaleoperations.

Dr. A.P.J. Abdul Kalam Technical University

B.Tech (ECE)

Dr. A.P.J. Abdul Kalam Technical University

B.Tech, Electronics and Communications Engineering

Institute of Management Technology, Ghaziabad

Master of Business Administration

Institute of Management Technology, Ghaziabad

Executive MBA, Finance and Financial Management Services