Olivier Garcia

Product Engineering Director, Agents & Workflows @Botify

Paris, FR

Lead department for all customer-facing features, managing up to 5 engineering teams, 5 engineering managers, 37 developers, including 2 staff engineers and 3 tech leads.• Core member of the Product & Engineering leadership group, collaborating closely with CTO, CPO, VP TPM & Support, and VP Data.• Drove quarterly technical roadmap initiatives to align business and engineering goals by balancing innovation, maintaining operational efficiency, and reducing technical and functional debt• Improved team efficiency and effectiveness through postmortem training, enhanced observability, streamlined bug and request management, and better cross-functional collaboration (CSM, Support, Sales).• Was Actively involved in some Tier S customer projects, ensuring seamless onboarding and post-onboarding support.• Owned and achieved key OKRs, including 50% reduction in customer-reported issues within 6 months and a 22% improvement in median load times.• Led organizational and process improvements, such as team staffing, roadmap creation, and streamlined support and bug handling processes.• Acted as interim Engineering Manager for 6 months, alongside primary responsibilities.• Co-organized department-wide initiatives, such as 2023 hackathon and an observability Task Force.• Leading Workflows and IA Agents initiative

Lycée

High school diploma in sciences, Science

SKEMA Business School

BAC+6, Computer science

The Family

Koudetat+, Entrepreneurship/Entrepreneurial Studies

Université Côte d'Azur

MA/MS, Computer science