Zubair Ahmad
Assistant Vice President Operations @WNS
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WORK HISTORY
Assistant Vice President Operations @WNS
Gurugram, IN
EDUCATION
Jamia Millia Islamia
Bachelor's degree, Social Sciences
Jamia Millia Islamia
Master of Arts - MA, English Language and Literature/Letters
ABOUT ZUBAIR AHMAD
Upto 15 years of experience in managing Operations with 11+ years in Financial Crime Compliance Operations covering complete value chain of AML & KYC- EDD Reviews, Transactions Monitoring, Transaction Risk Management, SAR, Payments Reviews, CDD and EDD Reviews and Third Party Periodic Due Diligence Reviews (TPR) for Corporate clients for global Banking and Fintech clients. Experienced in managing operational metrics including Client relationship management, People and Performance management, account management, P&L and revenue performance for the Project, hiring, and training etc.* Proven success in accomplishing SLA goals, leading process improvements independently in Account Manager role.* I am skilled in Client relationship Management, Strategic Planning, Account Management and Business Transition, Data Analytics, and MIS reporting. I am experienced in managing US, UK and MENA markets with near native fluency in English & Arabic languages. I am an ACAMS certified professional.
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