Herman Mansoor
Salesforce Lead @PCI Pal
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WORK HISTORY
Salesforce Lead @PCI Pal
EDUCATION
Loughborough University
Bachelor's degree, Electronic and Computer Systems Engineering
ABOUT HERMAN MANSOOR
Driving Salesforce Transformation for over 12 yearsI help organizations unlock the full potential of Salesforce by delivering solutions that are scalable, high-performing, and aligned with business strategy. With 7 Salesforce certifications and deep expertise across Sales, Service, and Experience Clouds, I bridge the gap between technology and business outcomes.What I bring: Solution Architecture & Leadership – established and led Salesforce Centres of Excellence, ensuring governance, adoption, and long-term scalability. Public Sector Impact – successfully delivered end-to-end Salesforce solutions for two London Local Authorities, enhancing citizen engagement and service efficiency. Private Sector Expertise – shaped digital transformation for consultancies and enterprise clients, including building and driving Salesforce roadmaps. Technical Excellence – hands-on proficiency in Apex, Lightning Web Components, API integrations, and advanced automation (Flows).I thrive at the intersection of strategy, technology, and stakeholder collaboration—ensuring Salesforce is not just implemented, but embedded as a true engine of growth and efficiency. Always open to connecting with Salesforce professionals, partners, and forward-thinking organizations driving digital transformation.
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