Zeum O.

Sr Analyst & Program Manager, Quality Interventions @Molina Healthcare

Lead the strategic planning, execution, and monitoring of Medicaid & Medicare Stars initiatives improving Star Ratings year over year.Collaborate with enterprise and departmental teams to align Stars quality improvement goals with business needs.Serve as subject matter expert on Stars metrics, regulatory requirements, and program performance.Developed and implemented cross-functional education and improvement campaigns that increased member engagement and preventive care compliance.Established and tracked KPIs and metrics to measure initiative effectiveness, regularly reporting progress to senior leadership.Oversaw vendor deliverables and contract compliance.Partnered with IT and data analytics to build reports that tracked patient outcomes and provider performance metrics.Managed end-to-end QI projects focused on HEDIS, CAHPS, and Stars-related measures, delivering successful initiatives for member & provider engagement.Assist with the development of business requirements, training materials, and process documentation.