Zakaria Y.
Operations Change Manager @Amazon
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WORK HISTORY
Operations Change Manager @Amazon
EDUCATION
ISTA-Fes
Ausbildung, Kaufmann für Büromanagement
FernUniversität in Hagen
Zertifikat, Projektmanagement
Bergische Universität Wuppertal
Deutsche Sprachprüfung für den Hochschulzugang - DSH2
Hochschule Bochum
Betriebswirtschaftslehre (B.A)
Université Sidi Mohammed Ben Abdellah-Fès
Bachelor of Arts - BA, Wirtschaftswissenschaften
ABOUT ZAKARIA Y.
Experienced Last-Mile Operations Manager with 6+ years at Amazon Logistics Germany, driving operational excellence, process optimization, and performance management in high-volume delivery networks. I’ve led teams through change management, continuous improvement, and KPI-driven execution to increase efficiency, service quality, and customer satisfaction.Strong focus on Last Mile operations, logistics management, team leadership, transformation, and scalable delivery performance in fast-paced environments.Last Mile Delivery | Logistics Operations | Operations Management | Process Improvement | KPI Management | Change Management | Supply Chain | Team Leadership | Continuous Improvement
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