Zach Grumet
Product Manager @SunLife UK
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WORK HISTORY
Product Manager @SunLife UK
An agile practitioner with experience using tools such as Jira and Miro to create user stories and contribute to the backlog • Representing the voice of the customer by synthesizing information from multiple channels such as direct user feedback, stakeholder feedback, market research, competitor analysis, and user testing • Refine epics and work with more senior product management to align multi-sprint work to the product or service roadmap. • Working with the team to triage and assess production issues, perform impact analysis, and provide support to bring issues to resolution • Curious and data-driven - contribute to the definition, data collection, and analysis of data for KPIs and product metrics in support of OKRs • Working in agile, both in Kanban and Scrum, SAFe® 6.0 Certified
EDUCATION
Franklin Pierce University
Business Administration and Management, General
General Assembly
Certificate, User Experience Design Fellow
Scrum Alliance
Certified Scrum Product Owner
IASSC
Six Sigma Yellow belt
Scaled agile
SAFe 6.0
SKILLS
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