Yves Normandin
Vice President Ai Technologies and Products @Waterfield Tech
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WORK HISTORY
Vice President Ai Technologies and Products @Waterfield Tech
EDUCATION
Stanford University
M.S., Electrical Engineering
Université Laval
Bachelor's degree, Engineering physics
McGill University
PhD, EE - Speech Recognition
SKILLS
ABOUT YVES NORMANDIN
Career highlights: Founded and built one of the world\'s top speech recognition research groups (at CRIM) PhD in speech recognition Published over 30 research papers on speech recognition, NLP, and machine learning Co-founder, CEO and CTO of Locus Dialogue, creator of the first commercial multilingual speech recognizer Sold Locus Dialogue to InfoSpace Co-founder and CEO of Nu Echo Passionate about AI applied to customer engagement: GenAI, conversational agents, conversational analytics, agent assistWe offer intelligent automated customer engagement solutions to B2C organizations to reduce costs and improve customer experienceMy expertise: Conversational automation, GenAI, AI & machine learning, and natural language processing (NLP) Great ability to understand customer pain points and identify solutions that best address them
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