Steve Hoffman

Business Development @Waterfield Tech

Sausalito, CA, US
MOBILE NUMBERS
+14•••••••41

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WORK HISTORY

Jan 2008 — Present

Business Development @Waterfield Tech

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Winning sales executive and individual contributor with breadth of experience in the telecommunications industry to include in-depth knowledge in the contact center space. Uses uncompromising approach to client and channel partner satisfaction that has yielded successful solutions and provided immediate value to all stake holders. Forges new customer relationships and business partnerships by taking consultative sales approach. Identifies innovative product opportunities and collaborates with engineering and product teams to drive sustainable growth and improve professional services practice- Executive team leader responsible for pursuing and winning complex multi-faceted application and hardware sales opportunities in the call center space with over 120 active accounts- Manages accounts as well as supervises/assists other team members from lead generation, sales closure, implementation, and account sustainment- Individual accounts managed generated 50 to 65% of the revenue stream of company- Grew top line revenue by 30% during height of recession- Continually develops new business partnerships that provide new channels to market and increased revenue opportunities- Identifies, crafts and implements pricing and marketing programs that provide competitive edge in a challenging economy- Provides detailed technical proposals and presentations to both clients and channel partners- Valued executive team member that helps drive the company\'s philosophy, mission, strategy, and financial goals.

EDUCATION

1981 — 1986

The University of Texas at Austin

Bachelor's Degree

SKILLS

IvrSip TrunkingSalesCross-Functional Team LeadershipMobile DevicesMplsVoipWirelessVoice Over Ip (Voip)Go-to-Market StrategySales ManagementCtiUnified MessagingWanData CenterEnterprise SoftwareSales EngineeringProduct ManagementManaged ServicesSalesforce.comSpeech RecognitionDirect SalesCo-LocationTelephonySales ProcessSellingBusiness DevelopmentT1Call CenterCustomer ExperienceContact CentersHosted ServicesUnified CommunicationsVideo ConferencingSolution SellingEthernetSipIntegrationAvaya TechnologiesProfessional Services

ABOUT STEVE HOFFMAN

Our passion at Waterfield Tech is transforming the customer engagement experience for…

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