Yusuf Sewraj

Project Manager @Asda

Blackburn, GB

Experienced Project Manager with a strong background in customer service, agile methodologies, and operational optimisation. Skilled in liaising with stakeholders to achieve objectives and improve processes. Specialising in team collaboration, flexibility, conflict resolution, and stakeholder engagement to drive successful project outcomes. Passionate about iterative progress, continuous learning, and creating an environment of trust and transparency. Seeking opportunities in dynamic, fast-paced environments.Successfully managing large-scale projects while maintaining efficiency and cost control.Skilled in iterative progress and cross-team collaboration.Stakeholder Engagement & Soft Skills: Strong communication, negotiation, and conflict resolution skills to drive alignment.Proficient in Microsoft Office, Excel, Power BI, Gantt charts, JIRA, Trello, Miro, and Monday.com.Achieved significant cost reductions through process optimisation.Proven ability to handle customer service and escalations professionally.Experience in reporting to senior management and leveraging data for strategic decision-making.Overseeing the planning, execution, and optimisation of coffee kiosk installations across the UK, focusing on efficiency, cost savings, and customer experience. Collaborating with stakeholders, suppliers, and teams to ensure successful project outcomes.Managed 200 coffee kiosk installations across 182 sites in Asda and PFS.Led the Starbucks on the Go rollout and Iced Coffee trials.Achieved in cost savings and reduced service call charges.Streamlined operations and optimised forecasting.Collaborated across teams to ensure alignment and resolve issues.Eager to leverage expertise in agile project management, operational efficiency, and stakeholder engagement in new roles. Seeking opportunities to drive growth and innovation in industries valuing efficiency and customer-focused solutions.