Yosi Hugi
Senior Director - Head of Global Support and Professional Services(Na) @Hexagon S Physical Security Solutions Formerly Qognify
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WORK HISTORY
Senior Director - Head of Global Support and Professional Services(Na) @Hexagon S Physical Security Solutions Formerly Qognify
Denver, CO, US
Responsible for overall customer success across the globe• Developing policies and goals for the Support teams across the globe to improve quality and increase customer satisfaction• Becoming the customers trusted agent and improving the overall customer service experience• Managing escalations from customers
EDUCATION
NESS
Management & Assimilation ERP-SAP System
Hott - Hands On Technology Transfer
C# programming
ISTQB Israeli testing school
Foundation Certification in Software Testing
Ariel University
B.Sc. Industrial Engineering and Management, Specializing in information systems
SKILLS
ABOUT YOSI HUGI
A successful and respected manager with a proven success record throughout my career. Possess an academic background in Industrial engineering and Management (B.Sc.). Excellent management skills without compromising people skills and interpersonal relationships. Task oriented, top performer, creative, excellent self-learning skills, good communications, situational analysis skills and ability to advance processes, strive for excellence and entrepreneurial thinking.
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