Yolanda Ferguson

Strategic Account Manager @Kma Talent Finders, Llc

Norwalk, CA, US
MOBILE NUMBERS
+15•••••••87

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WORK HISTORY

Jan 2025 — Present

Strategic Account Manager @Kma Talent Finders, Llc

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Norwalk, CA, US

Negotiated and executed staffing contracts, ensuring favorable terms and alignment with client business needs.Designed proposals with pricing strategies, staffing models, and contingency planning to meet client requirements.Prospected and developed new accounts by building relationships with C-level executives and HR leaders.Matched clients with qualified candidates, improving hiring outcomes and enhancing customer satisfaction.Delivered ongoing customer success support to existing accounts, resulting in early repeat business growth.

EDUCATION

1987 — 1989

Wilshire Computer College

Associate's Degree, Computer Science

2000 — 2003

University of Phoenix

Business Administration and Management, General

SKILLS

SalesManaged ServicesDocument ImagingDocument ManagementStorageSalesforce.comSales EnablementProduct ManagementKey Account ManagementDemand GenerationAccount ManagementGo-to-Market StrategyB2bOutsourcingTeam BuildingRecords ManagementStrategic PartnershipsDirect SalesStrategic SellingSales ProcessContract NegotiationSellingP&L ManagementCustomer Relationship Management (Crm)Enterprise SoftwareSoftware IndustryCrmSaasBusiness AlliancesCold CallingProduct MarketingSales PresentationsSolution SellingStrategyDisaster RecoveryEnterprise Content ManagementChannel PartnersLead GenerationVendor ManagementSoftware as a Service (Saas)

ABOUT YOLANDA FERGUSON

I’m an accomplished Account Management and Customer Success professional with 21 years of…

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