Kartik Chhabra
Sr Sdet @RBC
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WORK HISTORY
Sr Sdet @RBC
Toronto, CA
Owning end-to-end impact delivery of projects including ideation, problem-solving, developing an execution plan, implementation, and process stabilization- Conceptualizing, planning, and executing strategic initiatives which enhanced customer experience by 20%- Analyzed Census and commercial demographical data sets to segment customers at zip and block levels, provided ad-hoc algorithms to score targeted areas for three marketing campaigns- Developing metrics that provide data for process measurement, identifying indicators for future improvement opportunities- Partnering with relevant stakeholders (Product, Technology, Marketing, Contracting, Finance, Operations, Sales, etc.) to drive cross-functional initiatives and deliver project outcomes which positively impacts the business- Developing initiatives using appropriate methods, including Agile, iterative waterfall, Scrum Ban and Kanban; where agile includes managing day-to-day Daily Standup call, Sprint planning, Sprint Retrospective, Backlog Grooming, and other key agile techniques
EDUCATION
George Brown College
Health Informatics
George Brown College
Information Systems Business Analysis
Indian Institute of Technology, Delhi
Certificate course in business management
Manav Rachna College of Engg.Faridabad
BTech - Bachelor of Technology
ABOUT KARTIK CHHABRA
Experienced as a Business analyst, Developer and Quality Assurance Analyst with a demonstrated history of working in the education and air cargo transportation industry. Skilled in SQL, PL/SQL, Oracle Apex, Microsoft Excel, Data Analysis, Quality Assurance, and Microsoft Office. Expertise in full software life-cycle implementation, upgrades, production support, go-live assistance. IIBA certified, 2020 Certified in business management course focused in Business, Management, Marketing, and Related Support Services from Indian Institute of Technology, Delhi.
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