Yashu Chandrashekar

Senior Customer Success Manager @GitHub

Irvine, CA, US

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Aug 2024 — Present

Senior Customer Success Manager @GitHub

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EDUCATION

2006 — 2009

Visvesvaraya Technological University

Bachelor of Engineering, Electronics and Communication

SKILLS

CssLead GenerationMarket ResearchWeb AnalyticsMedia PlanningManagementJiraStart-UpsAsanaBusiness DevelopmentSoftware as a Service (Saas)Digital MarketingTeam ManagementBasic HtmlDirect MarketingData AnalysisClient ServicesSocial Media MarketingMarketing StrategyClient RelationsAccount ManagementCustomer Relationship Management (Crm)Client DeliveryMarketingBusiness StrategyOnline MarketingStrategyE-CommerceOnline AdvertisingAnalysisSearch Engine Optimization (SEO)Marketing CommunicationsSemPowerpointSEO

ABOUT YASHU CHANDRASHEKAR

An engineering grad turned SaaS Customer Success Professional. I believe my tech background and my \'itch\' to tackle problems makes me a perfect fit for a CSM. My role is a combination of being a Customer Advocate as well as a Product Guru. My experience of the past 8+ years is with all types of B2B clients including Fortune 500 companies as well as SMBs. I am passionate about the Customer Journey and how we can better it.Core Competencies: SaaS,Customer Success,Client Servicing & Renewal Strategy, Account Management, Project Planning, Campaign Management, SEO/SEM Marketing, Email Marketing, Client Retention, Business Analysis & Strategy Consultation, Knowledge Management, Customer Relationship Management

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