Jenny Ngo
Customer Success Manager @GitHub
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WORK HISTORY
Customer Success Manager @GitHub
Direct engagement with Enterprise accounts identify customers\' business objectives and drive adoption of GitHub solutions- Create a success plan for each account with timelines and success criteria for current initiatives- Track and manage customer health scores and create mitigation strategies for blockers- Collaborate with the sales team and other supporting teams on account strategy to drive customers\' realization of business objectives through adoption and consumption of GitHub solutions.
EDUCATION
San José State University
Bachelor of Science, Advertising
Cornell University
Certificate, Data Science Essentials
Mission College
Associate of Science, Computer Network Technology
West Valley College
Certificate, Project Management
SKILLS
ABOUT JENNY NGO
Aspiring leader with 10+ years of experience in a variety of roles including customer…
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