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Yann-Vincent Roche
Head of Operational Performance & Collections @Mercedes-Benz Financial Services France
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WORK HISTORY
Head of Operational Performance & Collections @Mercedes-Benz Financial Services France
Montigny-le-Bretonneux, FR
EDUCATION
Université de Reims Champagne-Ardenne
DUT GEA, Institut Universitaire des Métiers du Patrimoine
L'École supérieure de la banque
DESITB
SKILLS
ABOUT YANN-VINCENT ROCHE
Experience in commercial banking, receivables finance, leasing industry Management : back-office, middle-office, customer service desk Change management Project management : contract management systems implementation, process reengineering, set-up new organization Customer Experience Enhancement
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