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Ysidro Alfaro de Leon
Specialist @Apple
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WORK HISTORY
Specialist @Apple
Santa Clara, CA, US
At Apple, I help individuals and businesses discover how technology can enrich their lives and work. This role combines customer engagement with problem-solving and technical knowledge, giving me daily opportunities to strengthen my communication and collaboration skills while staying close to innovation.• Guided customers through product selection and setup, translating technical concepts into clear solutions tailored to individual needs• Delivered hands-on support for Apple’s hardware and software ecosystem, helping clients adopt new technologies with confidence• Collaborate with teammates to maintain an efficient and friendly store environment• Strengthened skills in technical troubleshooting, customer education, and solution-oriented communication within a fast-paced, high-tech environment
EDUCATION
Chula Vista High School
High school diploma
Georgia Institute of Technology
Master of Science - MS, Computer Science (Machine Learning Specialization)
San Francisco State University
Bachelor's degree, Computer Science
San Diego City College
AA mathematics and pre engineering
ABOUT YSIDRO ALFARO DE LEON
It took me 10 years to get my Bachelor\'s degree. I am a first-generation college graduate…
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