Xin Zhang
Sales Operations Manager @Luxcreo
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WORK HISTORY
Sales Operations Manager @Luxcreo
Belmont, CA, US
Optimize sales processes and implement scalable workflows to shorten the sales cycle and enhance consistency.Manage Salesforce CRM to ensure data integrity, accurate pipeline tracking, and strong user adoption.Develop sales dashboards and analytical reports to deliver real-time visibility into KPIs, forecasting, and performance.Lead the North America logistics and inventory team, overseeing order fulfillment, shipment coordination, and stock accuracy.Partner with Marketing, Finance, and Operations on lead management, order processing, revenue reconciliation, and customer lifecycle alignment.Support sales enablement and training through onboarding, documentation, and best-practice sharing.Drive strategic initiatives such as territory planning, account segmentation, and workflow automation.
EDUCATION
Zhengzhou University
Bachelor's Degree, Business English
University of La Verne
Master, Business Administration
Fort Hays State University
Bachelor, General studies
SKILLS
ABOUT XIN ZHANG
Highly motivated and results-driven, hold an MBA degree, an upbeat positive attitude and solid experience in B2B sales, marketing, account management, business development, product management, and international business Excellent communication, analytical, prioritization, and critical thinking skills with keen abilities in planning, goal setting, strategy implementation Efficient, creative problem solver and goal achiever who thrives in a multi-tasking and dynamic environment; able to work independently as wells as contribute in the collaborative teamwork Extensive global cultural and educational insights, fluent in Chinese Mandarin, excellent writing, reading and speaking Proficiency in Microsoft Word, Excel, Access, PowerPoint, and Outlook; Adobe, QuickBooks Software, HTML,CSS, Google AdWords Certification, Google Analytics, SEM, SEO, PPC
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