Ximena McCollum
Global Vendor Manager @Zoom
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WORK HISTORY
Global Vendor Manager @Zoom
Responsible for vendor governance, onboarding, and management to ensure successful partnerships with global vendors. This role involves cross-functional collaboration with Sourcing, Legal, and stakeholders, driving process improvements, and enhancing vendor engagement.Key Responsibilities:Vendor Governance & Management:Oversee vendor lifecycle, including onboarding, compliance, and performance management.Ensure alignment between vendors, Business Operations, and Services to drive efficiency.Manage expectations, performance, and issue resolution for vendor success.Procurement & Financial Oversight:Manage purchase order creation and maintenance to ensure accurate and timely payments.Resolve billing discrepancies and collaborate with Finance and AP teams.Optimize vendor costs and financial accuracy in engagements.Stakeholder Collaboration & Process Improvement:Work with Sourcing, Legal, and internal teams to ensure contract compliance and strategic alignment.Lead process improvements to enhance vendor engagement and procurement.Develop and maintain KPIs to measure vendor performance.Contract & Supplier Management:Conduct legal contract reviews to ensure compliance with policies.Oversee supplier sourcing, evaluation, and contract negotiations.Implement change management strategies for vendor transitions.Communication & Relationship Management:Act as a liaison between vendors and business teams, ensuring alignment with corporate goals.Maintain strong customer and vendor relationships through effective communication.Provide strategic guidance to optimize vendor engagement and customer experience.
EDUCATION
University of Kentucky
BA, English
ABOUT XIMENA MCCOLLUM
Energetic professional with skills in the following areas:Vendor ManagementContract negotiations, reviewsRFXOperationsEnd-to-End Supply ChainContinuous ImprovementNative Spanish speaker
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