Garry Patigayon
Technical Support Engineer Ii @ExtraHop
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WORK HISTORY
Technical Support Engineer Ii @ExtraHop
US
EDUCATION
University of San Carlos
Bachelor of Science, Electronics and Communication Engineering
SKILLS
ABOUT GARRY PATIGAYON
Over 10 years of experience in Information Technology with more than 7 years working in an enterprise production environment as a Network Operations Center (NOC) Engineer. Experienced in coordinating other engineering teams, internal/external customers on operational issues, performed Incident Management functions within the standard operating practices and processes of ITIL service operation framework to better scale and streamline process.Strong troubleshooting skills in both Linux/Windows Enterprise servers, various low level application diagnostic tools, scripts, alert management and ticketing systems by providing real-time support and crisis management for products and services related to high revenue, service reliability and up-time in a 24x7x365 environment.
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