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Xavier Viteri
Product Owner @Lufthansa Group
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WORK HISTORY
Product Owner @Lufthansa Group
Stockholm, SE
As a Product Owner, I act as the voice of the customer within the Agile Release Train, ensuring that our team delivers maximum value in alignment with business objectives. My key responsibilities include:Backlog Ownership & PrioritizationManage and refine the product backlog in alignment with strategic goals and customer needs.Prioritize features, enablers, and user stories to ensure the team focuses on delivering the highest value.Value DeliveryDefine acceptance criteria and validate completed stories to ensure they meet business and user requirements.Collaborate closely with the Scrum Master, developers, and stakeholders to drive continuous value delivery.Stakeholder CollaborationAct as the primary liaison between business stakeholders and the development team.Translate business needs into actionable user stories and features.Alignment within the Agile Release Train (ART)Contribute to Program Increment (PI) planning, ensuring alignment of team commitments with ART objectives.Participate in ART syncs, system demos, and inspect & adapt workshops to drive continuous improvement.Customer-Centric FocusEnsure the product vision is clear, and that solutions are customer-focused and aligned with organizational strategy.Balance short-term delivery needs with long-term product growth and scalability.
EDUCATION
Stockholm University
Political Science and Government
Frans Schartaus Business Institute
Hotel Management, Hotel/Motel Administration/Management
SKILLS
ABOUT XAVIER VITERI
I\'m a Product Owner with a background as a Key Account Manager and Director of Sales, bringing over 15 years of B2B sales experience in the Travel industry. My career has been marked by a deep focus on optimizing client relationships, driving customer satisfaction and retention, and leading teams toward impactful outcomes. Leveraging my sales-oriented approach and extensive business acumen, I’m now dedicated to enhancing internal processes, especially through CRM implementation, to support our teams in delivering high-quality, agile solutions.With a strategic mindset honed from years of contributing to strategic planning and process improvement, I am skilled in translating business requirements into actionable insights, developing key performance indicators (KPIs), and working cross-functionally to implement technical solutions that align with business goals. My approach is rooted in collaborative stakeholder engagement, ensuring that all developments enhance operational efficiency and meet quality standards.In my current role, I combine my strong foundation in sales with agile methodologies, data analysis, and process optimization, helping our team drive internal efficiencies and support Lufthansa Group’s digital transformation journey.
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