Willie Bradford

Sr IT Support Specialist @Aptos Retail

Fayetteville, GA, US
EMAILS
w••••••••@aptos.com
MOBILE NUMBERS
+15•••••••77

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WORK HISTORY

Jan 2025 — Present

Sr IT Support Specialist @Aptos Retail

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Alpharetta, GA, US

EDUCATION

N/A

University of Phoenix

Bachelor, Business Management

2009 — 2011

University of Phoenix

MBA, Business Administration\Technology Management

SKILLS

Program ManagementVendor ManagementTechnical SupportBusiness AnalysisActive DirectoryXpWindows ServerCall CenterSqlVisioCitrixBusiness Process ImprovementComputer HardwareLean Six Sigma-Yellow Belt CertifiedManagementTeam BuildingTrainingSharepointHelp Desk SupportBasic Microsoft Sql ServerCustomer ServicePowerpointMicrosoft ExcelCall CentersNetworkingXmlIT ManagementTeam LeadershipProcess ImprovementIntegrationLeadershipRed Hat LinuxOperating SystemsMicrosoft OfficeDisaster RecoveryAccessCyber-SecuritySystem AdministrationProject ManagementTroubleshooting

ABOUT WILLIE BRADFORD

Innovative, articulate, and technically adept professional with multidisciplinary IT experience and expertise in database development and optimization. Skilled in identifying user requirements and ensuring accurate system modifications, efficient capacity planning, and maintenance procedures that continuously meet/exceed user needs and requirements. Exemplary communication skills and excels in demanding, fast-paced environments.

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