William Walker

Head of Business Improvement for Public Sector @Fujitsu

GB

Spearheaded the transformation and change agenda, leading large-scale corporate system implementations and digitisation projects.Played a key role in developing the business operating model and contributing to overall business strategy. Acting as deputy for the Operating Director. Identified and nurtured high-growth areas, providing entrepreneurial support and guidance. Building and maintaining relationships with key stakeholders through regular discussions, for example brining together stakeholders to make decisions on the Artificial Intelligence (AI) use across Public Sector, joining up all the proposed implementation into a more coherent strategy. Served as the central point of contact for eliciting business requirements, negotiating with diverse application development teams, and influencing change advocates to ensure successful transformation initiatives. Successfully managed the service lifecycle for internal & external facing services, consistently ensuring service acceptance criteria were met during acceptance; where deficiencies existed, I championed remediation. Instilling continuous improvement, that was actively reviewed during ongoing review meetings. Drove successful meeting outcomes, building strategic win-win relationships and holding individuals and teams to account. Proficient in chairing and facilitating meetings to influence decision-making.Effectively managed stakeholder relationships, resolving inter-departmental conflicts to achieve optimal business outcomes. Served as a key trusted advisor to the business owner for the UK-wide contract management system, guiding design and development based on business goals.Successfully implementing changes across the UK to align with the revised Procurement Act & Regulations, receiving excellent feedback on communication and engagement. To ensure compliance with regulations.

Darlington College of Technology

BTEC Business & Finance