William Schwitzer
Senior Business Analyst @HSBC
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WORK HISTORY
Senior Business Analyst @HSBC
London, GB
Under the Private Bank\'s Digital programme, implemented online questionnaires for Investment Counsellors to profile high net worth individuals. The questionnaires assess client knowledge and experience and capture their investment risk profile in line with MiFID II needs, scoring capacity and willingness for risk, identifying conflicting responses, and capturing client choice of investment risk profile. Mapped end-to-end data items and worked with front end developers (Finantix) and offshore developers and testers in India and China to deliver the application for Switzerland.
EDUCATION
University of Cambridge
Master of Arts (M.A.), Mathematics
SKILLS
ABOUT WILLIAM SCHWITZER
Career business analyst with exceptionally strong skills and experience in retail and corporate banking, William has built up a breadth of knowledge of the financial services industry with in depth areas of expertise in payments and internet banking. Core strengths as a Business Analyst - understanding and elucidating complex customer and stakeholder requirements - are built on a solid foundation of consultancy experience (Logica, PwC, PA) and outstanding problem solving ability (First Class Maths degree). Particular strengths in Payment Systems, Internet Banking, Sanctions Screening, Single Customer View, Service Resilience, Compliance, Liquidity Reporting, Data Cleansing, Target Operating Models, Consumer and Commercial Lending, Lending Risk, and Insurance. William is able to champion strategies to optimise customer service and achieve high straight through processing levels, as demonstrated by his work at Barclays delivering Faster Payments, and at RBS automating the foreign exchange processing of international payments. Gravitas, sensitivity and tenacity to align senior stakeholders. Fluent Italian, international outlook.Letter in the Financial Times on 30••••09 making the case for greater transparency in overdraft charging (paste this link into browser to read it: http://on.ft.com/VDUqyW)
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