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William de Molnary
Service Program Manager @Embratel
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WORK HISTORY
Service Program Manager @Embratel
São Paulo, BR
Genesys / Purecloud AWS SD Program Implementation- Outsourcing 3rd parties internalization to NET, Claro and Embratel (America Movil)- Networking, Service Desk and ITO transition and business transformation- Sales, Legal, HR, Procurement coordination- Managing projects involving more than 400 resources- Portfolio and processes implementation- Customers Transitions
EDUCATION
Centro Universitário Belas Artes de São Paulo
Graduation, Architecture and Urbanism
FGV - Fundação Getulio Vargas
Master at Business Administration (M.B.A.), Business Administration and Management, General
Universidade Presbiteriana Mackenzie
Graduation, Data Processing and Data Processing Technology
Universidade Paulista
Pos-Graduation, Business Information Technology System
UC Irvine
Master of Business Administration (MBA), Business and Management for International Professionals
ABOUT WILLIAM DE MOLNARY
Versatile person with a solid experience on Program Management, Business Mgr, Global and…
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