Will Hartsell
Director, Sales Operations Smb Telesales @Spectrum Business
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WORK HISTORY
Director, Sales Operations Smb Telesales @Spectrum Business
Greenville, SC, US
Lead Sales Operations for the Small and Medium Business Telesales Channel supporting 600 SMB Telesales agents and leaders across four sites.SMB Inside Sales (Internal and External) Strategy, Process Creation/Execution, Call Center Systems & Tools, Training Delivery & Curriculum, Reporting Analysis, Project Mgmt, Strategic Testing, and Call Center Implementation.
EDUCATION
Midlands Technical College
Telecommunication Systems Management
University of South Carolina
Biology
SKILLS
ABOUT WILL HARTSELL
26 years of b2b inside & outside sales and sales operations roles in telecom industry. Executed these techniques in a successful career as an outside sales rep. Was recognized and awarded for exceeding quota on a consistent basis. Transitioned into coaching/training role for 2 years and moved into sales management and sales operations leading successful teams of sales professionals. Extensive product knowledge and experience selling voice, data, carrier ethernet, wireless, and video technologies. I seek opportunities to develop salespeople in assisting them to achieve their professional and personal goals.Specialties: 1 on 1 personalized sales coaching and professional development via 1) skill evaluation, 2) performance shadowing, and 3) realistic role-plays. Quota/goal execution, gap analysis, assisting sellers overcome self-destructive behavior. Telecommunication consulting,
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