Will Wedell
Customer Success Manager @Affinity (CRM)
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WORK HISTORY
Customer Success Manager @Affinity (CRM)
San Francisco, CA, US
Affinity is redefining how relationship-driven industries harness their networks. As part of the Customer Success team, I partner with some of the world’s top investment firms to help them deepen connections, manage deal flow, and grow with clarity.
EDUCATION
UC Santa Barbara
Bachelor of Arts (B.A.), Communication and Media Studies
Santa Monica College
Communication and Media Studies
SKILLS
ABOUT WILL WEDELL
I am part of a team of Customer Success Managers who are responsible for driving retention, growth, and advocacy for Heap\'s Enterprise customers. I leverage my skills in sales and marketing to help customers achieve their goals, optimize their product usage, and maximize their value from Heap\'s analytics platform. I also collaborate with cross-functional teams to provide feedback, insights, and solutions to improve Heap\'s product and customer experience. I have a Bachelor of Arts (B.A.) in Communication and Media Studies from the University of California, Santa Barbara, where I developed my passion for communication, media, and technology. I am committed to delivering excellence, innovation, and value to Heap and its customers, and to advancing the field of customer success.
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