Will Maltby
New Business Sales @Route 101 Ltd
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WORK HISTORY
New Business Sales @Route 101 Ltd
At Route 101, we help clients transform the way they communicate with their customers, through the implementation of industry leading contact centre and omnichannel technologies. We aim to understand out clients business and operational needs before identifying the most effective technological solutions. Through resilient, high performing and feature rich cloud based technologies, we aim to give our clients the right solution. My role has a high focus around Zendesk. Identifying potential new customers, as well as optimising and developing existing Zendesk instances. I want to help organisations get the very best out of their existing Zendesk instances, through health checks, optimisation and development. I help organisations consolidate their Zendesk knowledge through our Zendesk Training Academy. If you`d like a chat, get in touch. w••••••••@route101.com
EDUCATION
Worcester Sixth Form College
Alevel
University of the West of England
Bachelor of Science - BSc
ABOUT WILL MALTBY
Solving CX & CCaaS problems for business of all scales and across all industries. My enjoyment comes from understanding a businesses problems and barriers, whether that be operational, CS, growth and so on, and having honest & frank conversations to find a solution that makes sense. Partnering with leading CCaaS and CX technology vendors, such as Zendesk & Amazon Connect and more. Working with businesses within- Retail - E-commerce - High end luxury - Financial Services - Aviation and Travel - SaaS - InfoSec - Manufacturing - Hospitality
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