Frank Fletcher
Interim Manager, Customer Service Field Operations @Memphis Light, Gas And Water Mlgw
Memphis, TN, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2021 — Present
Interim Manager, Customer Service Field Operations @Memphis Light, Gas And Water Mlgw
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Memphis, TN, US
EDUCATION
2012 — 2015
The University of Memphis
Master of Science in Business Administration (MSBA)
2002 — 2004
Shorter College
Master of Business Administration (MBA)
1991 — 1995
The University of Memphis
Bachelor of Business Administration (BBA)
SKILLS
ForecastingEvent PlanningProgram ManagementStrategyProduct DevelopmentAnalysisRenewable EnergyProduct MarketingFundraisingMarketing StrategyContract NegotiationFinancial AnalysisUtility Rate AnalysisEnergy EfficiencyProject PlanningLong-Term Customer RelationshipsBudgetsMicrosoft OfficeProgram EvaluationProject ManagementProduct LaunchMarket ResearchStrategic PlanningPreparation of Business CasesSocial MediaSmart MeteringStrategic PartnershipsFinancial ModelingEnergy ConservationCustomer SatisfactionEnergyCustomer ServiceMarketingWeatherizationWritten & Oral Presentation SkillsRegulatory SubmissionsLeadershipManagementTeam Building
ABOUT FRANK FLETCHER
A seasoned Customer Experience and Operations Executive with more than 24 years of…
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