Wesley Rodrigues
Fulfillment Associate @Amazon
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WORK HISTORY
Fulfillment Associate @Amazon
Provide technical support in a fast-paced operational environment, ensuring minimal downtime across warehouse systems.Act as an “IT Spider”, responding to internal support requests and resolving technical issues directly on the floor.Diagnose and troubleshoot issues related to workstations, handheld devices, RF scanners, and network connectivity.Escalate complex incidents to specialized IT teams, ensuring clear communication and efficient resolution.Support end-users with system-related issues, guiding them on best practices and effective use of internal tools.Monitor operational systems and proactively identify potential issues impacting productivity.Maintain a strong problem-solving mindset, prioritizing tasks in a high-demand environment.
EDUCATION
Digital House Brasil
Full Stack Node, Information Technology
Universidade Presbiteriana Mackenzie
Bacharelado em Engenharia, Engenharia Civil
ETEC Guaracy Silveira
Técnico em Edificações, Construção Civil
HyperionDev
Bootcamp, Full Stack Web Development
Univesp Oficial
Computer engineering, Information Technology
ABOUT WESLEY RODRIGUES
Currently transitioning into the Cloud Computing field, I am specializing in AWS with a focus on building scalable, secure, and efficient solutions. I have a strong interest in cloud technologies, automation, and system architecture, continuously developing my skills in services such as EC2, S3, Lambda, and Infrastructure as Code. I am a dedicated professional with strong problem-solving skills, always motivated to turn challenges into practical solutions. I am seeking opportunities to apply my cloud knowledge and contribute to innovative projects, adding value through technology. Continuously growing on my journey to becoming an AWS Cloud Specialist.
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