Wendy Roedler
Customer Service Representative @Expert Global Solutions Now Alorica
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WORK HISTORY
Customer Service Representative @Expert Global Solutions Now Alorica
Pittsburgh, PA, US
Ms. Roedler works as a customer service representative for EGS\'s client American Electric Power (AEP) in their credit/collections department. She must communicate with customers in attempt to negotiate payments/payment plans on their personal accounts. She\'s required to have the knowledge, understanding, and compliance with all Federal, State, and Local Laws as well as the regulations in the collection industry with all five US states Ms. Roedler handles individually.
EDUCATION
University of Pittsburgh
Business/Corporate Communications
Bishop Canevin High School
Graduated, General/ college prep
SKILLS
ABOUT WENDY ROEDLER
Take calls from customers & assist them in understanding their electric bill.
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