Waqar Khalid

Customer Service Team Lead @Marks and Spencer

Birmingham, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Customer Service Team Lead @Marks and Spencer

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GB

EDUCATION

2023

University of Gloucestershire

Master's degree

2023 — 2024

University of Gloucestershire

Master's degree

2015 — 2017

University of Sargodha

Master of Science - MS

2009 — 2013

University of Sargodha

Bachelor of Science - BS

2009 — 2009

Board of Intermediate Sargodha

F.A

1996 — 2006

Progressive College

Matriculattion

ABOUT WAQAR KHALID

At Marks and Spencer, my dedication to understanding and fulfilling customer needs has been paramount. Mastery in customer service is demonstrated through adept handling of inquiries across various communication channels, ensuring satisfaction and loyalty. This role has honed my ability to connect with customers, providing personalized solutions that foster trust and build lasting relationships. Previously, as a Business Development Manager at Graana.com, I excelled in driving strategic growth and managing key business operations. My competencies lie in inventory management, spearheading stock and store management, which have been pivotal in optimizing processes and contributing to the company\'s success. These experiences underscore my commitment to excellence and a forward-thinking approach in fast-paced environments.

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Waqar Khalid — Customer Service Team Lead at Marks and Spencer in Birmingham, GB | Unifers