Clive Wang

Senior Infrastructure Support Analyst @RBC

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Senior Infrastructure Support Analyst @RBC

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Toronto, ON, CA

Responsible for installation, maintenance, setup, configuration and support of the various versions of IBM MQ, WebSphere MQ, MQ Series, WebSphere Message Broker and IIB on all platforms across the enterprise.Respond promptly to system alerts, incidents, and outages.Configuring channel connection for applications with SSL.Perform upgrade of MQ on various platform.Diagnose and resolve production issues, ensuring minimal disruption to business operations.Escalate issues to the appropriate teams when necessary and follow through until resolution.Created IBM Case and coordinated IBM Support and RBC internal teams to get complex issue fixed.Install PTFs for MQ on zOS.MQ performance tuningTrouble shooting MQ and related applications.

EDUCATION

1981 — 1988

Xi'an Jiaotong University

Master

SKILLS

OracleUnix Shell ScriptingSqlWebsphere Application ServerIbm Http ServerXmlShell ScriptingWeb ServicesUnixAixApacheWebsphereWebsphere PortalIbm Db2Websphere AdministrationDb2 AdministrationWeblogicJava Enterprise EditionPerlIbm Directory Server AdministratorIbm AixTivoli Directory ServerStrutsDb2Websphere Mq

ABOUT CLIVE WANG

10+ years of DB2 Database Administrator, 10+ years of WebSphere Application Server Administrator, 10+ years of IBM Directory Server Administrator, 10+ years of WebSphere MQ & IIB Administrator. 8 years Mainframe experience 4 years of WebSphere Portal Server Administrator. 4 years of MS SQLServer, 10 years of AIX Administrator

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Clive Wang — Senior Infrastructure Support Analyst at RBC in Toronto, ON, CA | Unifers