Walter Duncan

Warehouse Manager @BSH Home Appliances Group

New Bern, NC, US

Lead operations at BSH’s Central Distribution Center (CDC) for white goods, overseeing the full warehousing lifecycle for major appliances shipped across the U.S. Responsible for multi-shift performance, inventory flow, quality, labor strategy, and continuous improvement within a high-volume, asset-intensive environment.Manage daily throughput of over 1 million units annually with a team of 100+ associates, supporting both retail and direct-to-consumer fulfillment.Improved productivity by 15% and reduced overtime by 30% through labor planning, cross-training, and engineered standard work.Achieved 99.8% outbound accuracy via enhanced quality controls and systematic error-proofing in staging and loading processes.Drove over $1.2M in annual savings through lean warehousing initiatives, workforce optimization, and capacity balancing.Led redistribution of bulk inventory to alleviate CDC capacity constraints, improving inbound flow and reducing dock congestion.Spearheaded integration of SAP S/4HANA and WMS enhancements, enabling better inventory visibility and operational KPIs.Act as the senior warehouse liaison to supply chain leadership, contributing to national distribution strategy and systems alignment.

Embry-Riddle Aeronautical University

Bachelor of Applied Science (BASc), Aviation Maintenance Management

Georgetown University

Master's degree, Professional Studies in Supply Chain Management