Vijayendra Dalmia

Client Success Partner @Blue Yonder

Bangalore Urban, IN

Managed APAC and EMEA TIER 1 client with ARR exceeding $7.5 Million cumulatively.Cultivated strong relationships with key client stakeholders, boosting client satisfaction and loyalty- Organized and led regular client meetings to review metrics, address challenges, and explore new business opportunities- Visited customers to understand business operations, product usage, and build relationships with key stakeholders- Oversaw accounts infrastructure maintenance, upgrades, and routine tasks, ensuring optimal performance and security- Increased adoption rates and monitored consumption, ensuring efficient resource utilization and continuous usage- Improved customer satisfaction (CSAT) scores and increased customer reference through quality service and fostering positive client relationships.

University of Mumbai

Bachelor of Engineering, Computer Science