Viviana Morales Kolb

Office Services Specialist @Wounded Warrior Project

San Antonio, TX, US

Dedicated and detail-oriented Office Support Specialist with extensive experience providing administrative and operational support to enhance organizational efficiency and effectiveness at the Wounded Warrior Project. Proven ability to manage office functions, coordinate communications, and support program activities while delivering exceptional service to veterans and their families.• Provides comprehensive administrative support, including managing schedules, coordinating meetings, and handling correspondence to ensure smooth office operations.• Organizes and maintains office records, files, and documentation, ensuring accuracy and confidentiality in handling sensitive information related to veterans and program operations.• Serves as a primary point of contact for veterans, family members, and stakeholders, addressing inquiries, providing information, and facilitating support services with professionalism and empathy.• Assists in planning and executing events and workshops for veterans, including logistics, materials preparation, and on-site support to ensure successful and impactful activities.• Performs data entry tasks, maintains databases, and generates reports to support program evaluation and decision-making processes.• Manages inventory of office supplies, ensuring timely procurement and cost-effective management of resources.• Works closely with various departments to support interdepartmental initiatives, streamline communication, and enhance overall operational efficiency.• Provides basic technical support for office equipment and software, troubleshooting issues and coordinating with IT as needed.

American Military University

Master of Arts (M.A.)

American Military University

Bachelor of Science - BS

American Military University

Bachelor of Applied Science (B.A.Sc.)