Vivek Bal

Senior Consultant @Wipro

London, GB

Currently engaged with a US-based Oil & Gas major (Chevron), providing technical and functional support for their ETRM solution (RightAngle S15/S20/S21/S24). The role focuses on ensuring system reliability across production and test environments, advising on risk management, IT strategy, infrastructure continuity, and operational excellence. Key Responsibilities & DeliverablesPartnering with global clients in the US, UK, and Singapore, delivering seamless user and production support.Acting as primary liaison with business users, ensuring end-to-end issue resolution with minimal downtime.Managing and resolving system and user incidents to maintain production stability.Supporting month-end and account close activities, ensuring accuracy and timeliness.Troubleshooting and resolving trade/deal lifecycle issues within RightAngle.Performing backend debugging and delivering actionable insights through SQL-based data analysis.Providing proactive support and advisory on risk and operational improvements.Skills and competencies include Requirement Gathering, Analysis, Requirement, Functional document creation,

UPES

Master of Business Administration - MBA, Oil and Gas Management

Anna University Chennai

Bachelor of Engineering (B.E.), Electronics & Communication Engineering

SMEC Automation Lab

PG Diploma, Industrial Automation

Sree Bhuvaneswari H S S

S.S.L.C, Geology/Earth Science, General

Sree Bhuvaneswari H S S

Higher Secondary, Computer Science