Viveck Arvind

Human Resources Executive @Justdial

Bengaluru, IN

Medical Insurance Management: Administered group medical insurance for over employees across PAN India, ensuring compliance with policy terms and resolving claims discrepancies.Wellness Program Coordination: Collaborated with third-party brokers to schedule and conduct monthly wellness webinars.Business Requirements Documentation: Authored and presented detailed business requirement documents for Group Medical Coverage (GMC) systems. Worked closely with the Product Management team to prioritize and implement system enhancements.Car Lease Management: Managed employee car lease requests, coordinating with payroll and insurance teams to evaluate feasibility and process leases and ensuring adherence to company policies and timelines.Query Resolution and Support: Acted as the point of contact for technical issues related to group Mediclaim policies. Addressed and resolved over 100 queries from location HRs and employees.Endorsement Report Processing: Generated and analyzed monthly endorsement reports for GMC, ensuring accuracy and compliance with organizational standards. Identified and rectified discrepancies, leading to improved reporting accuracy.Employee Grievance Management: Handled grievances from ex-employees, conducting thorough investigations and providing resolutions.Onboarding and Recruitment: Supported onboarding processes for new employees, including orientation and paperwork completion. Participated in end-to-end recruitment for various positions, majorly in Full Stack and Back end Recruitment.

Regional College of Management(RCM)

Master of Business Administration - MBA