Viv L.
Web Operations Manager @U.S. Energy Information Administration
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WORK HISTORY
Web Operations Manager @U.S. Energy Information Administration
Washington, DC, US
Successfully led the Web Operations Team to enhance the dissemination of authoritative energy information. • Oversaw the publication of reports and data on EIA.gov, ensuring user accessibility and engagement. • Implemented research-driven strategies to maintain content quality and relevance for a global audience. • Developed skills in team leadership, content management, and strategic operations within a government agency.
EDUCATION
Savannah College of Art and Design
Master of Arts, Interactive Design & Game Development
Virginia Commonwealth University
Bachelor of Fine Arts, Interior Design
University of Baltimore
Master Certificate, Information Design
ABOUT VIV L.
I help organizations design better experiences by grounding strategy in evidence. My work combines user research, experience design, and AI-enabled analysis to improve engagement, support decision-making, and design experiences that align user needs with organizational goals.I bring experience leading research and digital initiatives at scale, including supporting global audiences through high-traffic public platforms.
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