Vishwas Sehgal

Front Desk Associate @Allied Universal

Toronto, ON, CA

At Allied Universal, my core responsibility is to improve guests\' experience by addressing all types of inquiries/questions. It is worth mentioning that I manage a wide range of administrative and front-desk tasks by utilizing professional expertise. My duties comprise of establishing and maintaining constructive relationships with service providers, contractors, and other business providers.My achievements are as follows: Provided exceptional customer service and front desk support, warmly assisting an average of 50 visitors and employees daily with inquiries and requests, fostering a welcoming atmosphere. Managed visitor access with precision, processing an average of 20 visitor check-ins per day while maintaining stringent security protocols to safeguard the premises effectively. Handled a high volume of incoming calls and inquiries, demonstrating stellar communication skills and adeptly addressing an average of 30 calls daily, maintaining a remarkable 95% satisfaction rate. Assisted with various administrative tasks, including data entry, scheduling appointments, maintaining records for a dynamic team of 30 employees, contributing to the smooth functioning of office operations. Upheld strict adherence to company policies and procedures, ensuring full compliance with industry regulations and fostering a professional and compliant workplace environment.