Vishwajeet Kumar

Lead Customer Experience @FYERS

Bengaluru, IN

At FYERS, I spearheaded the CRM strategy to enhance the customer lifecycle (CLM), driving product adoption, improving user engagement, and boosting retention. I built and executed data-driven, omnichannel campaigns tailored to user behavior and business goals—across Email, Push, SMS, and in-app.

Vivekananda Vidya Mandir

HSC

Sharda University

Bachelor of Journalism and Mass Communication

Institute of Management Technology, Ghaziabad

Postgraduate Degree

Greenland Public School - India

SSC

Liverpool John Moores University

Master of Business Administration - MBA